When we receive an order, we typically begin to process it as soon as possible, this makes it very difficult for us to make changes to an order.

Also, once an order is placed, unfortunately products may not be changed.

Orders are typically shipped the following business day by 11 a.m. PST.

Once an order has shipped, it can not be canceled and will only be refunded upon return of the products.

If there is an error in your shipping address, please contact customer service immediately.

Once an order has shipped we cannot be responsible for errors made by the customer in the shipping address.